It's That Simple
One of the key strengths of enviado Delivery Bikes is that all components can be replaced or repaired quickly and easily. If you need help with how to best maintain your bike, fit a new inner tube, or assemble a thermal box, this is the right place for you. Our video tutorials show you, step by step, exactly how it’s done. All spare parts and tools are available in our WEBSHOP.
Do you require personal support? Our SERVICE TEAM will be happy to assist you.
Select from the following categories to quickly find the right tutorial:
RYDER Tutorials
All tutorials for the new enviado RYDER in one playlist. In these videos, we show you all the steps, specifically for the new RYDER.
SOLID Tutorials
All tutorials for the new enviado SOLID in one playlist. In these videos, we show you all the steps, specifically for the SOLID.
Setup Delivery Equipment
Assembling the RYDER E-Bike
We show you how to get started straight away with your new enviado RYDER Delivery Bike.
Required Tools:
5mm Allen Key
Assembling the SOLID E-Bike
We show you how to get started straight away with your new enviado SOLID Delivery Bike.
Required Tools:
6mm Allen Key
Assembling the 60L & 125L THERMAL BOX
We show you how to assemble the enviado 60L & 125L THERMAL BOX and secure it to your SOLID.
Required Tools:
4mm Allen Key
10mm Spanner
Electrive Drive and Battery
Motor Cross Check (Troubleshooting)
We show you how to perform a cross check with your bikes. This helps you determine whether the issue lies with the motor wheel or another cause.
Required Tools:
Side Cutters
Cable Ties
Repairing an Intermittent Battery Connection
Do you suspect an intermittent connection with the battery of your enviado SOLID? These could be the reasons why.
Required Tools:
4mm Allen Key
8mm Spanner
Phillips Screwdriver
Checking the Plug Connections
We show you how to replace the plug connections on your enviado SOLID.
Required Tools:
None!
Replacing the Control Module
We show you how to replace the control module on your enviado SOLID.
Required Tools:
TX 10 Screwdriver
Side Cutters
Cable Ties
Disconnecting the Motor Cut-Off Switch
We show you how to disconnect and replace the motor cut-off switch on your enviado SOLID E-Bike.
Required Tools:
TX 10 Screwdriver
Replacing the Crank Arm
We show you how to remove the crank arm from your enviado SOLID E-Bike and install a new one.
Required Tools:
8mm Allen Key
15mm Spanner
Crank Puller
Replacing the Rear Wheel
We show you how to change the rear wheel on your enviado SOLID.
Required Tools:
10mm Spanner
15mm Spanner
5mm Allen Key
Tyres & Inner Tubes
Replacing an Inner Tube
We show you how to change the inner tube on your enviado SOLID.
Required Tools:
Tyre Levers
Air Pump
Installing the Puncture Protection Kit
We show you how to install the Puncture Protection Kit on the enviado SOLID.
Required Tools:
Scissors
Tyre Levers
Air Pump
Brakes
Retrofitting a Disc Brake
We show you how to equip your enviado SOLID E-Bike with a rear disc brake.
Required Tools:
Spanners – 8mm, 10mm, 15mm, 19mm
Allen Keys – 2.5mm, 3mm, 4mm, 5mm, 6mm
Torx TX10
Chain Rivet Extractor
Tyre Levers
Side Cutters
Bleeding the Brakes
We show you how to bleed the brakes on your enviado SOLID.
Required Tools:
Brake Bleed Kit
Torx TX15
Replacing the Brake Pads
We show you how to replace the brake pads on your enviado SOLID.
Required Tools
5mm Allen Key
3mm Allen Key
Flat-blade Screwdriver
Threadlocker
Adjusting the Brakes
We show you how to correctly adjust the brakes on your enviado SOLID.
Required Tools:
5mm Allen Key
2mm Allen Key
Do you have any further questions?
Feel free to contact us directly!
The best way to reach us is via WhatsApp +49 1573 88 22 912
or you can give us a call: +49 2582 902 83 54
We are available for you from Monday to Friday
between 10:00 and 17:00 (10 a.m. - 5 p.m.).
