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Risk Assessment Template for Delivery Services
Save time instead of starting from scratch: we've already prepared the most important sections for you. Add the details for your business and start using the template right away.
What you'll get with this template
Basics & Documentation
Safety in Daily Delivery Work
A Look Inside the Template
Download the Free Template
Download the template, add the details for your business and adjust the content to your daily delivery work.
- Free of charge
- Available as a PDF or Word document
- Ready to use
Why We Created This Template
One of our customers in Hamburg recently received a letter from the occupational health and safety authority. He was asked to provide his risk assessment and safety training records for the delivery operation within four weeks.
We were able to support him straight away. This made one thing clear: many delivery businesses only deal with this topic after receiving an official request. Being prepared can save a lot of time and unnecessary stress.
Since May 2026, the Hamburg occupational health and safety authority has been carrying out more inspections of delivery businesses. It is not possible to predict whether or when other cities will take similar action.
That is why we are making our template available free of charge. It was created to the best of our knowledge and helps you prepare the most important areas instead of starting from scratch.
The template is designed as a starting point. You add your business details, adjust it to your operation where needed and can then use it in your daily work.
Choose a File Format
Which format would you like to use for your free template?
Good to know
A Good Starting Point
This template is a starting point for your risk assessment. Add the details for your business and adjust it where needed.
Review It Regularly
Working conditions can change. Review the template regularly and keep your documents up to date.
The Employer Is Responsible
This template has been created to the best of our knowledge. The employer is responsible for meeting all legal requirements.
Frequently Asked Questions About Risk Assessments
Here you'll find answers to common questions about risk assessments for delivery businesses and restaurants. Our answers are based on typical delivery operations and on enviado's free risk assessment template.
Yes. Employers must assess the risks connected with their employees' work and identify suitable safety measures.
This also applies to delivery businesses and restaurants with their own delivery riders or drivers. The risks that need to be considered depend on the actual tasks and working conditions in each business.
Yes. Our template is designed as a starting point for your risk assessment.
Add the details for your business and check which work processes, vehicles, equipment and risks actually apply to your operation. You can adjust any sections that are not relevant.
The template was created to the best of our knowledge and is based on typical requirements in the daily work of delivery businesses.
Whether it is complete for your business depends on your individual working conditions. The employer remains responsible for ensuring that the risk assessment is complete and up to date.
The content should always be based on the actual tasks and risks in your business.
For delivery riders and drivers, the following topics may be relevant:
- Road traffic
- Using bicycles or e-bikes
- Working in different weather conditions
- Handling batteries and chargers
- Lifting and carrying orders
- Personal protective equipment
- What to do in case of an accident or emergency
- Safety training for employees
There is no general fixed deadline for updating a risk assessment. It should be reviewed whenever conditions that affect safety change.
This may be necessary when there are new vehicles, changes to work processes, new information or an accident. Regular reviews are also recommended even when no specific changes have been made.
Yes. Employees must receive clear information about the risks connected with their work and the necessary safety measures.
The training must be adapted to the employee's tasks and any changes in the risks involved. It should be documented and repeated when needed.
During an inspection, the responsible authority may ask for evidence of the risk assessment, the safety measures that have been introduced and the review of those measures.
Missing or incomplete documents may be challenged by the authority. Any further action will depend on the individual case.
The main obligations are set out in the German Occupational Safety and Health Act, known as the Arbeitsschutzgesetz or ArbSchG.
Employers must assess the risks connected with the work and identify the necessary safety measures.
The results of the risk assessment, the measures introduced and the review of those measures must be documented clearly.
Employees must receive training about occupational safety, health protection and the safety measures relevant to their work.
Depending on the tasks and equipment involved, other regulations and rules may also apply.
We develop solutions that make daily work easier for delivery businesses and restaurants.
When we create something that may also help other businesses, we are happy to share it. With our free risk assessment template, you do not have to start with a blank page.
