You deliver worry-free – we take care of the rest.
Everything included.
Subscription for common wear parts. More protection & comfort. Do the repairs yourself or visit a service partner.
For the bargain hunter. The lowest rate counts. You handle the repairs yourself – we’ve got your back.
*Example offer including one battery. All prices are net in EUR plus statutory value-added tax.
regular maintenance for all bikes and replacement of worn parts
repairs within 2 business days after reporting monday to friday
free repairs for damage caused by intensive use or accidents (including self-caused)
Servicebesucheservice visits included; no call out fees, no travel charges
free replacement in case of lost keys
Write us your question or order directly via our new WhatsApp channel.
Just a few questions will give us all the information needed to quickly provide you with an individual quote!
Sound good? Scan the QR code or click here now!
Write us your question or order directly via our new WhatsApp channel.
ust a few questions will give us all the information needed to quickly provide you with an individual quote!
Sound good? Scan the QR code or click here now!
Feel free to message us on WhatsApp +49 1573 88 22 912
or give us a call: +49 2582 902 83 54
We are available for you from Monday to Friday
between 10:00 and 17:00 (10 a.m. - 5 p.m.).
Deliver with the new enviado RYDER – modern design, robust and reliable. Maximum uptime, minimal maintenance.
We know, what our products are capable of. That’s why we provide a warranty on our bikes for the entire leasing period.
The battery is the heart of your e-bike – with our all-inclusive care package, it’s fully protected.
Is it defective, dropped, not charging, or underperforming? No problem: we’ll replace it immediately and free of charge. The new battery will be on its way within 24 hours of your report.
You can get the all-inclusive service from enviado for €29 per month. In case of theft, a €250 deductible applies.
Our tip:
Often, the battery can be included in your store’s business contents insurance –
then you can get the deductible reimbursed by the insurance.
With GPS tracking, you stay in control:
You can see in real time where your bikes are –
whether you are preparing for the next order
or in case a bike ever goes missing.
You’ll instantly see which bike is on its way back to the store – allowing you to optimize routes and streamline your workflow.
Save money by taking care of maintenance and repairs yourself. Don’t worry – you won’t be on your own. We’re here to help for free via phone or WhatsApp.
Ordering spare parts and tools is easy via webshop, phone, or WhatsApp – usually we’ll have everything sent on its way within 24 hours.
Tip: Don’t miss our free video tutorials – perfect for quick guidance and tips!
Advanced Leasing comes with the NO FLAT System, GPS tracking, and our wear parts subscription included.
Every year, we automatically send you 4× brake pads, 2× kickstands, and 2× chain for the SOLID, and 4× brake pads, 2× kickstands, and 1× chains for the RYDER.
That way, you always have spare parts ready when you need them – install them yourself or drop by one of our service partners.
Plus, the motor and rims are also fully covered under the all-inclusive care package.
No repairs, no stress – we’ve got it covered.
With Full Service Leasing, you can focus on delivering worry-free. We take care of everything – spare parts, repairs, and maintenance are all included, with no limits.
Our mechanics come straight to your store and get your bike back on the road in no time, so you can keep on delivering.
With maintenance crews and service outposts in key hotspots, we’re always nearby – fast, personal, and reliable.
And the best part: no hidden costs – everything’s included. Save time, save hassle, and deliver with peace of mind.
Need service for your batteries? Just report it in the app! One click is all it takes, and we’ll send you a replacement battery right away. With our all-inclusive care package, it’s of course completely free.
In addition to batteries, you can also report service needs for your bikes here. You’ll get an immediate, confirmed appointment, visible directly in your app.
Our team comes to you, performs the repair, and as soon as your bike is ready to ride again, you’ll see it automatically in the app.
No more flat tyres!
Nails, screws, or glass? No worries – with the NO FLAT system, your bikes just keep rolling.
Say goodbye to air-filled tires and enjoy our tough NO-FLAT technology, getting you reliably through your day and to every customer.
If a wheel ever fails, just give us a quick heads-up – we’ll replace the entire wheel free of charge. Already riding enviado E-Bikes with air tyres? The system can be easily retrofitted.
What’s included:
Our mechanics travel to your store to keep your E-Bikes in top shape – so your fleet is always ready to roll..
Our premium leasing option is designed for those who want a true worry-free service experience. You get all the benefits of Advanced Leasing, plus our mobile on-site service – including spare parts, maintenance, and repairs.
E-Bike Model
Thermal Box & Branding
Personal Contact
Warranty: for Entire Term
